All Hildbrandt products come with a 6 month Hildbrandt Comprehensive Warranty. Please review the warranty certificate that came with your purchase for details. All Inkstar and Perpetual products come with a 6 month in house warranty that covers any manufacture defect.
If there are any issues with orders, for example, arrived damaged, arrived in non-working condition, or item not received, please contact us within 30 days of purchase. Beyond this grace period, we may no longer accept any claims.